Help Desk: (888)515-0655
Password Reset
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Old password
New password
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Password guidelines:
• Passwords must be at least 12 characters in length. Longer is preferred.
• There are 4 password character "sets": CAPS, lowercase, numbers and symbols. Your password must use at least 3 of the 4.
• DO NOT USE THE SYMBOL "&"  IT WILL RETURN AN ERROR
• You cannot use one of the last 10 passwords used.
• Password should not contain the username, or part of the username. Ex: "store_moon" cannot contain "store" or "moon" in the password.
• Several words that have previously been commonly used in multiple store passwords cannot be used. These include (but are not limited to): Texas, road, house, steak, dillo, Andy, Bubba, Jagger, legend, along with years, months, and seasons.
• Do not use the same password as any other account.
• Store passwords will no longer expire, but should be changed any time anyone with access no longer needs access.
*** Make sure to change the password on any device that checks store email. If you do not, they will keep trying the old password and lock the account. ***